Hardware Maintenance Service
Option provides various kind of hardware support services to suit for your needs. We cover wide varities of hardware maintenance service including:
- PC and server
- Printers
- Network equipement
- Accessories
We offer different service levels, full range of hardware equipement and on loan units to meet your toughest requirements.
Network Support Service
A healthy network means productivity. How to keep your network healthy? Option is your answer. We offer a various kind of network maintenance services to monitor your network and keep it running;
- Router and Firewall configuration management
- Security appliance configuration management
- Network health checking service
- Vulnerability assessment
Remote Helpdesk Service
Need our expert to help your user to troubleshoot their laptops and PCs in a second? If the user can access internet, no matter how far it is we can help your users to troubleshoot their laptop or PC remotely. Windows, LINUX or even macintsoh wouldn’t be a problem. You and your user can enjoy:
- Remote diagnostics
- Remote troubleshooting
- Tickets for every incidents for tracking propose
- Online face to face chatting (depends on the system)
- On demand troubleshooting
All remote sessions are 256 AES encrypted to ensure that no information will be leaked and maintain the user privacy. Please call us for more information and details.